Thank you for choosing Samaaro. We value your business and want to ensure your satisfaction with every purchase. Please read this refund policy carefully before making a purchase.
1. Refund Eligibility
Refund eligibility varies depending on the policies set by the event organizers. Some events may have a strict no-refund policy, while others may allow refunds under certain conditions.
Refund requests must be submitted before the event’s designated refund deadline, if applicable.
2. Event Cancellation
If an event is cancelled by the organizer, eligible attendees will be entitled to a full refund of the ticket price.
3. Event Rescheduling
If an event is rescheduled to a new date, eligible attendees may choose to keep their tickets for the new date or request a refund.
4. Event Details Change
In the case of significant changes to the event, such as venue changes or a change in the main event feature, eligible attendees may request a refund.
5. No-Show Policy
No-shows are not eligible for refunds.
6. Processing Refunds
Refunds will be processed in the original form of payment used for the ticket purchase.
Processing times for refunds may vary and are subject to the policies of the payment provider and financial institutions.
7. Non-Refundable Fees
Service fees, convenience fees, or any other fees associated with the ticket purchase are non-refundable.
8. Contact Information
For refund inquiries or assistance, please contact our customer support team at shrikant@samaaro.com
9. Changes to Refund Policy
Samaaro reserves the right to modify or update this refund policy at any time without prior notice. Any changes will be effective upon posting the revised policy on our website.
By using Samaaro and purchasing event tickets through our platform, you acknowledge and agree to this Refund Policy.
If you have any questions or concerns about this policy, please contact us at shrikant@samaaro.com